Contractor Blog

Contractor Blog Slideshow

I have a short story from last week—something I had never experienced in my life. File this one under “Customers Say the Darndest Things.” My outside salesman went to look at an installation...
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It all started December of 2015 with a devastating fire in a beautiful country mansion in New Hampshire where, luckily, no lives were lost. The flames engulfed the entire home, and over 50...
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This gem was from a sales training from a few decades ago. Take this in—it will make you money. Lets say you’re in the market for a new TV and you have a friend who sells TV’s. Where do you go...
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In Part 1 of this post, we talked about how critical it is build consciously build a business identity based on customers’ perceptions of your business, and how every aspect of every customer...
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We all know how important a good reputation, is right? We want customers to understand how great our work is and how outstanding our customer service is. We protect our reputation like a mother bear...
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Hello all, Keith Long here with Thunderheart Flooring, based out of Greeley, Colo. Over the last six weeks, I took a hiatus from hardwood flooring and accomplished something I’ve had in my sights...
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In my last blog I wrote about my letterbox drop we did for a multi-residential project.My other fun thing to do in these complexes is this: When riding the lift (what Americans call the elevator!), I...
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Picking up where I left off in my series (see Part 1 and Part 2) about my craziest customer, who had disappeared for years before I got a call from him. At this point, I should warn you that, sadly,
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Last week I introduced you to Jimmy P, one of craziest customers we’ve ever had. But what I shared last week was nothing compared to what we discovered about him as time went on. Picking up where...
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Most of what I will blog about is stuff that I’ve learnt from others and adapted for my own work and life. Both today’s blog and my next blog, however, are 100 percent my own ideas. We do a lot...
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