Tales From the Front: Customer Freaks out About This Infestation

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Ooj 418 Wfb Am18 Otj Opener Tale Brown Recluse Sm

Mike Totta of Totta Hardwood Flooring in Kansas City, Mo., had a job last year that would strike utter terror into the heart of any arachnophobes out there:

"I did an estimate for someone who had a contract on a house and wanted the floors refinished before they moved in. In the course of the estimate, I spotted a brown recluse spider in a closet. I pointed it out to the client, who proceeded to freak out and pretty much go ballistic on me. I charge for estimates, so I wrote it up, collected my check and went on my way. After I left, I texted the client a picture of the brown recluse. I got a text from her afterwards: 'Hey Mike! We ended up finding tons of brown recluse spiders after you saw that one. We pulled out of the deal. Thanks so much for coming over. I'll call you when we find a house!' I'm now adding 'infestation investigation' to my scope of services!"

Pinterest 100x100See a collection of wood flooring job-site stories on the WFB Pinterest Tales From the Front board. Do you have a funny or bizarre job-site story? Email it to WFB. If we use it, we'll send you a WFB T-shirt.

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