Roy Reichow

Roy Reichow has 44 years of experience in the wood flooring industry as a wood flooring expert. He holds all NWFA certifications including Inspector and Commercial Inspector, and is ranked one of the top three certified professionals with the NWFA. Roy has served on the NWFACP board of directors as well as past chairman. Roy founded National Wood Floor Consultants Inc. (NWFC) in 2001, a wood floor inspection/consultation firm. NWFC services include mediation, arbitration and litigation consulting and expert testimony for wood flooring design, flooring construction specifications, insurance and installation compliance claims. NWFC has extensive experience and expertise in performing wood floor evaluations/inspections including forensics, diagnostics, and investigations related to design, installation and construction defects.  Roy has authored many articles published in Wood Floor Business magazine as well as other trade publications. He is a national presenter at various conferences and leads educational seminars for wood floor professionals.

  • Wednesday, February, 15, 2017 Avoid Trouble—Or Even Make Money—When Covering Your Floor Here’s a scenario from the job site; maybe it sounds familiar to you: After completion of the wood flooring installation, the floor is covered to protect it from construction debris and moisture.
  • Wednesday, January, 25, 2017 What This Cabinet Inspection Has to Do With Wood Floors After building a new home, you go through the punch list of all the things that need to be fixed, such as nail pops, dinged up walls and doors, missing stain on cabinets, etc. It’s a common...
  • Tuesday, December, 27, 2016 Who’s Liable When Things Go Wrong? Have you had issues like this before? There’s a complaint on your wood floor and the blame game begins: The seller (often the retailer) says it’s an installer problem, and the installer says...
  • Thursday, June, 30, 2016 The Installer/Final Inspector: What Does That Mean? Almost every manufacturer has listed within their installation guidelines the following statement: “OWNER/INSTALLER RESPONSIBILITIES: the customer/installer is responsible for final inspection of...
  • Monday, June, 20, 2016 Wood Flooring Installers: Guilty Until Proven Innocent? We live in a world where you are innocent until proven guilty by the court system … unless you’re in the wood flooring business! Flooring installers can feel that way when something goes wrong...
  • Monday, December, 14, 2015 What Were They Thinking? Look at this Crooked Baseboard Here is a pic where the installer sloped the baseboard after installation—and not surprisingly, his work ended up in a floor inspection: If the 4-1/2” wall would have been painted dark like...
  • Monday, July, 06, 2015 Easy Tip: Prevention for Floor Scratches from Chairs Most of us manage to convince homeowners that they need to use floor protectors before putting their furniture back on the floors. But the average kitchen chair is not cut flat to meet the floor,
  • Wednesday, May, 27, 2015 Shredding the Shake: Quick Buffing Job Ends in a Repair The Problem Recently, I was called to refinish an old parquet floor in a high-rise condominium. This was a simple pattern that was finished natural with old polyurethane. The floor finish was in...
  • Monday, April, 13, 2015 How Should We Define a Vague Grade? Here is a floor I looked at where the client selected a rustic-style floor that only had a generalized grade. After installation, the client did not like some of the planks, including one in the...
  • Tuesday, September, 09, 2014 A Great Way to End Up in an Inspection When the installer gets the call to come back to the job site to complete a board replacement, he should have the skill sets to complete it successfully. Here is a repair of a prefinished floor; look...