Articles: Installation

by Daniel Boone | December 1998/January 1999

Q . I have a customer who severely dented his wood floor. How do I repair it? A . Many contractors call NWFA's tech line daily with questions about...

by Daniel Boone | February/March 1998

Q . I recently installed 900 square feet of wood flooring in a home, and now the customer thinks that the joints are too close together. What is...

by WFB Editors | February/March 1998

If you're like many wood flooring contractors, one of your biggest headaches is dealing with customers who are unhappy

by WFB Editors | February/March 1998

  After you install and finish a new wood floor for your customers, do you ever expect to see them again? Sure, you hope that you won't get any...

by WFB Editors | February/March 1998

(Editor's Note: This issue introduces our "Customer Education" column. The first page has information for you — the wood flooring professional...