Tales From the Front: Cupping had an Unusual Cause
by WFB Editors | December 2015/January 2016
Denny Hickman of Allegheny Mountain Hardwood Flooring in Emlenton, Pa., says one of his memorable inspections was right down the road. Quaker State...
Floating Failure: Why Is This Solid Strand Floating Floor Misbehaving?
by Don Zimmerman | December 2015/January 2016
The Problem Homeowners in New Jersey were complaining that the solid strand bamboo click flooring in their two-story home was separating in the...
Coming Up Short: Why Doesn’t this Radiant Heat Floor Work?
by Scott Rosenbaum | October/November 2015
The Problem Our technical support team fielded a call from a customer whose electric floor-heating system was not working. A trade professional...
Winter Woes: Gaps Sour a Customer on Her Brazilian Cherry Plank
by Nick Motto | August/September 2015
The Problem A customer had solid 5-inch Brazilian cherry hardwood installed in her home. At first she was thrilled, writing a letter to the store...
Q&As: Cupping Scenarios & Adding Water to Finish
by WFB Editors | August/September 2015
Surprise Cupping I replaced a very old solid oak strip wood floor with a new solid wood floor. The new floor started cupping almost immediately...
Shredding the Shake: Quick Buffing Job Ends in a Repair
by Roy Reichow | June/July 2015
The Problem Recently, I was called to refinish an old parquet floor in a high-rise condominium. This was a simple pattern that was finished...
Bummed by the Bevels: Why I Redid My Own Installation
by Stephen Diggins | April/May 2015
The Problem I installed a floor in a bathroom in my own home and I hated it. The large bevels on the end joints looked sloppy. The Procedure I...
Trick of the Trade: Getting Crafty with Crayons
by WFB Editors | April/May 2015
Have you ever had to fill nail holes or dents and touch-up edge chipping while color-matching prefinished flooring in the more unusual colors,...
Spotting Stalagmites: Stretched Adhesive is Trouble in This Floor
by Graham Capobianco | February/March 2015
The Problem Recently, I was called regarding a residential wood flooring installation in South Carolina where the owners had complained about...
Corner Curling: Why is This Parquet Floor Coming Undone?
by Dirk Lukowsky | December 2014/January 2015
The Problem Several hundred square meters of a premium-quality, custom-designed engineered parquet floor suffered severe curling of the corners...