Tales From the Front: Levitating Vent Causes a Callback

Avi Hadad, owner at El Sobrante, Calif.-based Avi's Hardwood Flooring, recalls one job with a unique problem. It started typically: He got a call from one of his GCs to see a job "ready for the wood floors," but when he showed up, the HVAC was not on and the moisture content in the subfloor was too high. Avi notified the GC that he could not deliver the wood until the the MC was correct, and the GC got upset. After much fuss, the GC agreed to wait. Once living conditions were achieved the floor was delivered, acclimated and installed. The client was happy and so was the GC. When Hadad showed up for the final walk-through, though, the client mentioned something was wrong with one of the wood vents. Hadad was perplexed and followed the client upstairs to look at the problem. The client covered the vent with a rug and turned on the heat. The air blew so hard through that one vent that it lifted the rug a few inches off the floor. Hadad smiled, took a picture, received the final payment and let another contractor deal with that callback.