HomeAdvisor has not provided recordings of sales calls that were requested during a Federal Trade Commission investigation into its practices—and the FTC is now motioning for sanctions on the company if it continues to withhold the recordings.
In March, the FTC accused HomeAdvisor of misleading its customers about the quality and source of the leads it generates. On June 8, the FTC requested recordings of certain sales calls from HomeAdvisor during its investigation. However, according to a court filing Aug. 4, HomeAdvisor has repeatedly delayed or refused to provide the requested recordings, leading to what the commission is calling an “impasse.” Now, the FTC is motioning that HomeAdvisor should be compelled by the court to produce the requested documents, arguing that if HomeAdvisor does not produce the requested recordings by Aug. 23, “the court should order sanctions that would prevent it from capitalizing on its own obstructionism.”
Additionally, the FTC motioned that if the documents are not produced that the court prevent HomeAdvisor from introducing evidence.