
By Darrell Orrell, Sales Manager, Maxwell Hardwood Flooring

One of the first things I heard from customers after Tommy Maxwell hired me more than 22 years ago was that I would āget sawdust in my veins.ā People donāt leave the industry, they said. Once youāre in, youāre in.
Raise your hand if you never left.
We all know those people. Most of us are those people.
Okay, how about this? Raise your hand if you did leave, but you came back.
We all know those folks, too. Some of them are you.
See you at the convention.
The AI-generated result to my internet search told me that metaphorically speaking, āthe phrase āsawdust in my veinsā can be used to describe anyone who has a strong connection to a particular place, profession, or way of life, especially those involving manual labor, nature, or a close-knit community.ā
Manual labor ā check. Nature ā check. Close-knit community ā check.
These three things donāt describe our industry metaphorically. They describe it to a T.
Forest to the floor is a popular phrase. We, as an industry, turn trees into the best flooring products on the planet. AI isnāt doing that.
No, itās the loggers, the sawmills, the flooring mills, the distributors, the retailers, the installers. Real wood. Real hands. Shaping not just wood, but relationships.
Our profession is our way of life. Our industry is our community. We rely on each other. We support each other. Weāre a family.
I described my job once as talking to my friends all day. Of course, itās much more than that, but it is still the personal connections that bring the forest to the floor. I have the pleasure of communicating weekly, a lot of times daily, with some of the same people I began my career calling on. Iām sure most of you can say the same.
Weāve broken bread, weāve hunted together, weāve watched each otherās kids grow up. Weāve sealed deals with handshakes. Weāve scribbled loads on cocktail napkins. Sometimes we still do. AI isnāt doing that.
No, itās flesh and blood. Sweat and tears. Maybe a few splinters along the way, but thereās always common ground to be found.
With hardwood consumption at an historic low point, itās going to take all of us pulling in the same direction. Our strong connections. To our products. To our companies. To our customers. To each other.
Iām grateful to have been given the opportunity to get sawdust in my veins.
Hope you are, too.