Stephen Diggins works for Wood Pro Inc. in their Salem, N.H., branch as manager and training director. He has many years of installation, sanding, finishing, gymnasium design and technical consulting experience, which he uses to assist his flooring customers on a regular basis. With 34 years in the flooring industry, he has been a freelance columnist for magazine, newsprint and online medias and has conducted product seminars ranging from wood flooring to luxury vinyl tile.
- Thursday, April, 08, 2021 Wood Floor Mystery #10: What's In These Photos? Plus the Case of the Flooring Dutchman Throughout New England, in the 1930’s and up until the late 50’s there was a highly reputable wood craftsman out of Nashua, New Hampshire, named Joseph Alphonse Raymond. He not only crafted...
- Tuesday, March, 23, 2021 Wood Floor Mystery #9: A 'Sight' Inspection of a 'Disappearing' Gunstock Wood Floor, Part 2 (the Answer!) Let me start by going back to a puzzle that was posted on the Wood Floor Business Facebook page with these photos: But wait, what does it have to do with that disappearing floor?! Inquiring...
- Tuesday, March, 16, 2021 Wood Floor Mystery #9: A 'Sight' Inspection of a 'Disappearing' Gunstock Wood Floor, Part 1 A man is lying dead with a backpack on, face down in the desert. What happened? This type of riddle is often given to groups to enlighten, entertain, and exercise deductive reasoning. The riddles...
- Monday, March, 08, 2021 Wood Floor Mystery #8: Is This Floor Fungus Among Us? Part 2 In Part 1 of this mystery we went over a request for assistance from a wood flooring consumer: Tammy was concerned she had a mold problem with her hardwood floors. Upon further inspection of the...
- Monday, March, 01, 2021 Wood Floor Mystery #8: Is This Floor Fungus Among Us? Part 1 If you read my stuff on the Wood Floor Business website, you know I am always looking for a good wood flooring mystery. The strange, weird, inexplicable stuff that puzzles even the savviest of floor...
- Wednesday, October, 21, 2020 Wood Floor Mystery #7: The Case of the ‘Burned’ Floor, Part 2 Continuing with the answer on why that wood floor appeared to be burned after water-popping (see Part 1 of this mystery here) … Right out of the gate, let’s address the elephant in the 120...
- Wednesday, October, 14, 2020 Wood Floor Mystery #7: The Case of the ‘Burned’ Floor, Part 1 I was called by a flooring contractor to look at something strange that happened after he had refinished a white oak strip floor. After sanding one small room, the contractor was waiting for the...
- Monday, September, 21, 2020 What Caused This ‘Massive’ Gap Down the Hallway? The Problem I was contacted to inspect a 5-inch red birch floor in a home in the Northeast due to "massive" gaps and cracks. What Happened The flooring was nailed over a panel subfloor by finish...
- Monday, August, 17, 2020 Wood Floor Mystery #6, Part 3: The Case of the Crawling Finish … AND Dishout! It has been said that repetition is the mother of skill … but it’s also a great way to mess up if no lessons are learned! In our Mystery #6: The Case of the Crawling Finish, one of the things we...
- Thursday, July, 09, 2020 Wood Floor Mystery #6: The Case of the Crawling Finish, Part 2 The contractor heir-apparent to the Mystery of the Crawling Finish (see Part 1 here and one of the photos at right) and I joined forces to rid this quiet New England home of its flooring demons that...
