Reporting From School at the NWFA HQ

Sep 16, 2013

Here's a short video of my thoughts as the Wood Flooring Basics school was going on at the NWFA headquarters in St. Louis last week:

The Personal Connection

The Personal Connection: How Do You Make Clients Feel?

April 30, 2025

The Personal Connection

The Personal Connection: How Do You Make Clients Feel?

‘Match Existing Wood Flooring’: Is It a Fool's Errand?

The Crazy Thing That Chandelier

The Crazy Thing That Happened After the Chandelier Dented This Floor

How Manual Labor Saved

How Manual Labor Saved an Art Movement (or ‘The Revenge of the Skinny, Vulgar Floor Scrapers’)

The Personal Connection: How Do You Make Clients Feel?

As hardwood floor pros, we are always striving to use the best products, the latest gear and the newest tech we can get our hands on, but what actually keeps every one of us in business?

The Personal Connection

‘Match Existing Wood Flooring’: Is It a Fool's Errand?

When using an architect’s or designer’s plans for interior remodeling work, you will sometimes see the term “match existing” when repairing or replacing a portion of the existing wood floor. Here is my advice.

The Crazy Thing That Happened After the Chandelier Dented This Floor

"Honestly, on this job I never thought about this situation happening in a million years," says wood floor pro Josh Hansman about this repair of a wood floor with dents from a massive chandelier.

The Crazy Thing That Chandelier

How Manual Labor Saved an Art Movement (or ‘The Revenge of the Skinny, Vulgar Floor Scrapers’)

“The Floor Scrapers” by Gustave Caillebotte was singled out and deemed “vulgar and crude,” as it violated the unwritten law of popular art by showing the urban working class just going about their business—but it also ended up saving Impressionism.

How Manual Labor Saved

Video: Angelo DeSanto on the Show Floor at TISE 2025

Wood floor pro and Wood Floor Business author/blogger Angelo DeSanto of Rancho Cucamonga, Calif.-based wood floor contracting company Dande West takes viewers on a walk through the show floor at TISE 2025, the biggest flooring show in North America.

Screenshot 2025 02 04 At 3 41 47 Pm

Odd Stuff on Odd Jobs: Hack Work and a Saggy Subfloor

Often we run into jobs that have additions and home improvements that may have not been thought out nor factored in for future additions. On this job, the builder had to make structural fixes, and we had to remove a layer of thinset and self-leveler.

My Solution for a Nightmare Particleboard Subfloor Situation

I walked inside to get a look at what was accomplished in my absence, and as my roving eye of Sauron set itself on the subfloor, I beheld a terrible sight: There was only particleboard in every room.

Particleboard Meme

Moving Toward Rewards: The Little Lady I Met in Vegas

In 2024, after years of deliberating, I allowed myself to make a purchase that feels like a reward for years of hard work and toil on wood flooring job sites.

The Little Lady

'Meeting of the Minds:' Pushing the Boundaries of What’s Possible in Wood Flooring

In October, I attended the “Meeting of the Minds,” a gathering of hardwood flooring professionals hosted by Daniel Antes at Distinctive Hardwood Floors. We all came together with one goal in mind: exchange knowledge, ideas and techniques.

Trick of the Trade for Doing a Wood Floor Board Replacement

Lifelong wood floor pro Ron Teljeur, owner at Aldergrove, B.C.-based Acorn Wood Floors Ltd., demonstrates an easy tip that helps protect existing flooring when doing a board replacement.

Board Replacement Tot Intro

How Wood Flooring Pros Can Manage Their Tempers and Control Frustration

Wood flooring contractors know that when you are working with the general public all day every day, you can encounter some difficult personalities. Here are 10 points elaborating on how contractors can manage their tempers.

How Pros Manage Frustration

Another Form of Contractor Currency: The Trade Out

Whether you call it bartering or a trade out, it’s an economic system that’s been around for centuries and can serve a useful purpose when applied properly. In my situation, I got a crash course in it because I was dirt poor when I started my business.

When I started out in the wood flooring business, I was dirt poor, but I managed to live for three years at Lizzie T without writing one check for rent by bartering refinish work.

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