Friday did not go as planned but in a good way: The homeowner wants us to do more work for them. Today's job will start one day late-not a big deal, I just hope we can make up the lost day.

I am a little concerned with one job we did almost one year ago. The crawlspace became so super high with RH that the ductwork started to sweat; now it's to the point that they have 1/2 inch of water on top of the plastic. They feel like it is my problem. I spoke with Mickey Moore to see how far out I should reach to fix this. At what point do I say you need to hire a HVAC company to fix the RH problem?

I know that I cannot control the home but I also do not want to leave folks hanging. So my plan is to show them that the problem is not me but the RH. The trouble is the insurance company is telling them to open up the crawlspace and that I am wrong. I have got some homework to do to prove my point and request that they hire a HVAC company to fix it.

We are also still in battle with high moisture in the subfloors. It's running 18-21% with wood at 6-9%. How do we install over that? I am glad we do not have a ton of installs right now; most of our work is sand and finish.

Wayne Lee

Wayne Lee worked for a sanding machine manufacturer for 24 years before starting his own wood floor and tile contracting business, Cardinal Hardwood & Tile, full time in 2008. In 2013 he began working as business development and technical advisor for Middle Tennessee Lumber. Wayne has taught thousands of students at wood flooring schools and has his Craftsman, Master Craftsman, Vanguard and Ambassador degrees from the NWFA. He is based in Springville, Tenn., where he lives with his wife of 30 years, two daughters, one dog and three barn cats.