Bryan ParkBryan Park is founder/CEO of Greenwood Village, Colo.-based Footprints Floors.ManagementCustomer Service: Say What You Do, Do What You SayMany customer complaints, unfinished sales and uncaptured growth opportunities in wood flooring can be attributed to a lack of communication. Good customer service starts with integrity. Hear more from Footprints Floors founder Bryan Park.November 16, 2023Page 1 of 1Top StoriesRecoatingHow We Do These Floors: Recoating The Worst of the WorstWe dialed in a recoating process that worked, even on the most demanding jobs—here’s my advice for a recoating process that works.Stain/Custom ColorPrevent This Common Complaint: The Stain Won’t DryRetailGoing the Distance: See the Winners of the 2026 WFB Outstanding Retailer AwardsNewsEnter WFB's 2026 Ultimate Wood Floor Guy/Gal Contest by Oct. 1Sponsor ContentThink Like A Brand: Why Your Flooring Business Needs A Real Identity