Bryan ParkBryan Park is founder/CEO of Greenwood Village, Colo.-based Footprints Floors.ManagementCustomer Service: Say What You Do, Do What You SayMany customer complaints, unfinished sales and uncaptured growth opportunities in wood flooring can be attributed to a lack of communication. Good customer service starts with integrity. Hear more from Footprints Floors founder Bryan Park.November 16, 2023Page 1 of 1Top StoriesDesignCraftsmanship Across the Globe: Introducing the Winners of the 2024 WFB Design AwardsHailing everywhere from Italy to Portugal to Cincinnati to Washington, D.C., to Brazil to Chicago (by way of Poland), the recipients of this year’s WFB Design Awards prove, through sweat and creativity, that true craftsmanship has no borders.Machines/ToolsMeet the Repairman Turning Edgers Into ArtworkContractingWhat’s Your Top Advice for When Things Get Slow?DesignWhite Oak vs. Red Oak: As Pressure Increases on White Oak, Red Oak Is a Versatile AlternativeSponsor ContentRecognizing Retail Excellence: Enter the 2024 WFB Outstanding Retailer Awards