'What Should I Clean My Wood Floor With?' You Need to Tell Them
When customers aren't given clear maintenance instructions for their wood floors, that can end in trouble—as detailed here by wood flooring expert Roy Reichow.
January 12, 2021
It’s Our Job: Educate Customers on Wood Floor Maintenance
Wood flooring pro Sean James shares why it's vitally important to educate customers about wood floor maintenance—and how it can even improve the bottom line.
September 21, 2020
What Confuses Wood Flooring Consumers and What to Tell Them
Wood flooring pros try their hardest to educate consumers about what they need to know about wood flooring, but sometimes these topics still trip consumer up.
July 17, 2020
Clear Up Confusion About Wood Floor Maintenance
As wood floors have grown in popularity, so have products and ideas about how to clean a wood floor. There are HGTV hosts telling viewers to use apple cider vinegar mixed with water for a "green" wood floor cleaner, commercials hawking mops that use hot steam to sanitize a floor, and even a popular author recommending that people use olive oil to clean their wood floors. It's no wonder that consumers get confused about what they should do to clean their wood floors ... and no wonder that wood flooring contractors come across some real messes when they visit the homes of complaining customers. Here are some common wood floor maintenance questions today's consumers are asking, and answers you can give them.These guidelines apply to any wood floor. Following them will help your floor go longer between recoating and resanding:Most floors these days have some kind of urethane finish, but there are a few other types of finish that may be on the floor, especially if it's very old.Recoating a floor can help make a floor look better and add years of protection, but it won't usually make a floor look brand new. Here are some examples of floor wear and what to expect from a recoat:
August 7, 2015
Photo Quiz: What Are These White Spots?
Wood flooring contractor Michael Purser discusses the source of some mysterious white spots appearing on a dark wood floor.
July 16, 2015
Newsletter for Wood Floor Professionals
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Easy Tip: Prevention for Floor Scratches from Chairs
Most of us manage to convince homeowners that they need to use floor protectors before putting their furniture back on the floors. But the average kitchen chair is not cut flat to meet the floor, and, over time, the chair protection will slide off like this ...
July 6, 2015
Incompetent Installers Lead to 'Crackling' Wood Floor
We were called out to do an inspection on a floor that we had sold but had been installed by a third party. The complaint was "the wood is cracking and crackles when you walk on it."
March 24, 2014
Vintage Moments: Proper Posture for Wood Floor Cleaning
In this photo from the early 1920s, courtesy of the Cornell University Library, Miss Ruth Kellogg demonstrates correct posture for sweeping wood floors. Originally taken for the women's homemaking magazine The Delineator, this was part of a series of photos featuring Kellogg demonstrating the most ergonomic ways to perform various household tasks, from picking things up off the floor and washing dishes to pulling pans out of the oven and writing letters. Most of the photos were paired Goofus-and-Gallant style, discouraging women from slouching or hunching over their work.
May 27, 2013
Exotic Wood Flooring is Aplenty at Copenhagen Airport
The waiting, the frustration, the bland mass-produced interiors. It's for good reason airports are somewhere between the carpet store and dentist on the list of places we are most eager to visit. On the other hand, Copenhagen Airport in Denmark should not be lumped in there with, say, O'Hare or LaGuardia. Besides looking great, the Copenhagen Airport's operators are convinced the extra investment in durable hardwood is more economical in the long run than installing linoleum, for example (the airport sees 50,000 visitors a day, or roughly 18.3 million a year). The oldest wood installations in the airport are padauk (pictured in the airport's shopping street in terminal 2) and were installed in the '60s; since then the airport's directors have opted for more-affordable jatoba and merbau. All the exotic material is sourced from Southeast Asia. For added durability, the floors were finished with hardening oil, and caretakers give them regular doses of Junckers conditioning oil. As author and interior design critic Will Wiles puts it, "Airport carpets are a byword for ugliness, but Copenhagen has this really classy dark wooden flooring instead. It's shrewd national branding for a country which has a reputation for superb design."
February 3, 2013
Q&As: Fixing Medallions, Slow-Dry Sealer & Wood Floor Maintenance
Can I repair/replace a curled piece of my installed medallion?
February 1, 2012
Are Your Wood Flooring Customers Thrilled or Disillusioned?
Like a kid at Christmas they walk in your store, wide-eyed and excited to select a new hardwood floor. Perhaps they want oak, or maybe it's maple, or it could be an exotic to match their kitchen table. The selection was quick, the floor is installed … but now something is wrong!Lots of people think the "pursuit of happiness" is a linear process, so they live in a state of expectancy, or hope of happiness arriving … some day. They need to realize that happiness is a state of being; it is a conscious choice. Here are three strategies you can employ:
October 4, 2011
Vintage Moments: Floor Dressing Is Ideal for Education
A studious young boy sits at a desk, dutifully taking notes and minding his timepiece; underfoot dust particulates sit locked in a petroleum-based liquid so as to not waft upward when disturbed, thus keeping the indoor environment pleasant and ideal for learning. After all, it's well known that "The constant shuffling of feet in the schoolroom, and the more violent exercise in the gymnasium, stir up dust and circulate it in dangerous quantities." Superfluous as this is, it is exactly what is described in this ad for Standard Oil Company's Standard Floor Dressing product from the May 1912 issue of American Educator. A free pamphlet, a full-room demonstration and a guarantee that "vegetable and animal germs cannot find subsistence in it" were all part of the product package.
October 4, 2011
Wood Flooring for the Stars
For most people, the draw of ABC's smash reality hit "Dancing With the Stars" is the goofy celebrities, outlandish costumes and, for better or worse, the dancing. Undoubtedly, though, wood flooring professionals are sneaking a peak at that gleaming dance floor. In the midst of the show's 13th season, Junckers Hardwood Inc. is enjoying having its wood flooring on display yet again for millions on network television twice a week (Monday and Tuesday, 8/7 Central). In the spotlight is the company's DanceFlex system, which comprises 7/8-inch solid beech flooring floated over ½-inch-thick DanceFlex Dance Foam. In order to achieve adequate flexibility in the floor strips, Junckers stabilizes the press-dried prefinished strips by joining them into 5-inch-by-12-feet planks using a double-dovetail. Then the planks are given a tongue and groove on all four sides and a specially milled clip slot underneath. "The clips are the real magic with this system, as they allow for each plank to flex independently on top of the foam," says John Safarik, sales manager at Junckers. "At the start of a season, we'll generally add about 10 to 15 percent of new wood to replace some damaged pieces, but the bulk of the floor from the previous season goes right back in. There are some planks from season one that can still be seen this season," Safarik adds. So how did Junckers first win this coveted job before the show's debut in 2005? Turns out the dancers asked for it. "Once the pro dancers were selected, they recommended to ABC that they use our system," Safarik notes.
October 4, 2011
Clear Up Confusion About Wood Floor Maintenance
The basics of how to properly maintain wood floors, including common mistakes and why you should never use a steam mop on your wood floor.
February 9, 2011
Saw Blade Maintenance Basics
May 31, 2009
Step by Step: Maintaining Wood Flooring Equipment
Instructions on how to maintain wood flooring tools such as nailers, electrical cords, saw blades, switches and compressors.
March 31, 2008
Step by Step: Floor Sander Maintenance for the Big Machine
Step-by-step instructions on how to do preventive maintenance on the big machine for sanding wood floors.
January 31, 2007
Troubleshoot These Common Edger Problems in the Field
Poly claims another victim
July 31, 2006
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Tools + Equipment
Saws 101: What You Should Have as a Wood Floor Pro
Wood floor pro Kyle Neuroh explains which saws wood flooring pros really need, what to know when buying, and how to square up miter and table saws.
Bolstered for Success: See the Winners of the 2021 WFB Outstanding Retailer Awards
Know These Facts When Ordering Chevron Flooring
Why I Love Running a Single-Person Wood Flooring Business
Antique End Grain Blocks Meet ‘Redneck Grout’
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