Chris KealeChris Keale is owner at T & G Flooring in Denver (www.tandgflooring.com); his Denver Floor Guy Blog is at tandgflooring.blogspot.com.RetailHelp Customers Choose a Wood FloorWhen we bought T & G Flooring (and bought into this industry) three and a half years ago, I was quickly disturbed by two things:If you've ever been in a management position, there's a good chance you had several pet peeves regarding your staff members and their behavior. What you may not realize is that your employees probably have a few complaints themselves. Here eight top complaints:February 9, 2011Page 1 of 1Top StoriesRetailThriving Through Innovation: See the Winners of the 2025 WFB Outstanding Retailer AwardsFrom reimagined showrooms and mobile studios to thoughtful mentorship, employee empowerment and social media marketing, these WFB Outstanding Retailers are proving that personalized service is key to long-term success.TechniquesUseful Advice When Dealing With Pine FlooringContractingHow I Do These Jobs: Refinishing DecksNewsRecognizing Wood Floor Contractors: Enter the 2025 Ultimate Wood Floor Guy/Gal ContestSponsor ContentMeet the MFMA: Setting the Gold Standard in Sports Flooring