Chris KealeChris Keale is owner at T & G Flooring in Denver (www.tandgflooring.com); his Denver Floor Guy Blog is at tandgflooring.blogspot.com.RetailHelp Customers Choose a Wood FloorWhen we bought T & G Flooring (and bought into this industry) three and a half years ago, I was quickly disturbed by two things:If you've ever been in a management position, there's a good chance you had several pet peeves regarding your staff members and their behavior. What you may not realize is that your employees probably have a few complaints themselves. Here eight top complaints:February 9, 2011Page 1 of 1Top StoriesSurveys2026 Wood Floor Business Contractor SurveyHere are the results from our exclusive survey of wood flooring contractors.ManagementHow Online Quoting Saved My Sanity and My BusinessTechniquesHow We Did This Floor: A Mixed Media Floor Fit for a Texas CastleLegal AdviceWood Floor Pros: Legal Risks of Working for Friends and FamilyDesignEnter the 2027 Wood Floor Business Design Awards