Chris KealeChris Keale is owner at T & G Flooring in Denver (www.tandgflooring.com); his Denver Floor Guy Blog is at tandgflooring.blogspot.com.RetailHelp Customers Choose a Wood FloorWhen we bought T & G Flooring (and bought into this industry) three and a half years ago, I was quickly disturbed by two things:If you've ever been in a management position, there's a good chance you had several pet peeves regarding your staff members and their behavior. What you may not realize is that your employees probably have a few complaints themselves. Here eight top complaints:February 9, 2011Page 1 of 1Top StoriesRecoatingHow We Do These Floors: Recoating The Worst of the WorstWe dialed in a recoating process that worked, even on the most demanding jobs—here’s my advice for a recoating process that works.Stain/Custom ColorPrevent This Common Complaint: The Stain Won’t DryRetailGoing the Distance: See the Winners of the 2026 WFB Outstanding Retailer AwardsNewsEnter WFB's 2026 Ultimate Wood Floor Guy/Gal Contest by Oct. 1Sponsor ContentThink Like A Brand: Why Your Flooring Business Needs A Real Identity
