Ron GouldRon Gould is president/CEO at Fort Lauderdale, Fla.-based Inspect Solutions.TroubleshootingFour Years Later, a Complaint About Scratches and MoreWood flooring inspector Ron Gould details a floor the customers were complaining about due to scratches, missing finish and more.January 21, 2019Page 1 of 1Top StoriesRecoatingHow We Do These Floors: Recoating The Worst of the WorstWe dialed in a recoating process that worked, even on the most demanding jobs—here’s my advice for a recoating process that works.Stain/Custom ColorPrevent This Common Complaint: The Stain Won’t DryRetailGoing the Distance: See the Winners of the 2026 WFB Outstanding Retailer AwardsNewsEnter WFB's 2026 Ultimate Wood Floor Guy/Gal Contest by Oct. 1Sponsor ContentThink Like A Brand: Why Your Flooring Business Needs A Real Identity