Steve OsbornSteve Osborn is the owner of Spokane, Wash.-based Black Forest Hardwood Floors LLC.MarketingStop Chasing Reviews. Instead, Build a System That WorksOnce we stopped chasing reviews and started designing a better experience, everything changed.March 18, 2026PricingHow We Are Transforming Estimates Into Sales EnginesFor years, quotes have been nothing more than paperwork—numbers on a page that get handed to a client. It doesn’t work that way anymore.January 19, 2026Page 1 of 1Top StoriesContractingIntroducing the Winners of the 2026 WFB Truck & Van ContestRoad-ready, strong and steady, this year’s WFB Truck & Van Contest winners brought their A game. Find out whose work vehicles won Best Exterior Graphics, Most Organized Interior, Most Unusual, Biggest Disaster and the new Exterior/Organized Combo award!TechniquesWhat Is Your Favorite White Oak Floor You’ve Ever Done?RetailBuilding Bozeman: 4 Must-Haves We Put in Our ShowroomStain/Custom ColorMy Rule Of Three: How I Match Customers With Stain Colors Right AwayNewsEnter WFB's 2026 Ultimate Wood Floor Guy/Gal Contest by Oct. 1
