Business Brief: Bartering Can be Bad for Your Wood Floor Business

photo of handshake with buzzer

photo of handshake with buzzer"If you give me a new floor, I'll redo your website and give you free hosting for a year." Trading products or services for something in return is common, but that freebie often has a steep cost:

Swapping quickly escalates: A little trade with a neighbor starts out innocent, but it's a slippery slope that can even lead to issues of embezzlement.

Trading decreases employee morale: The employees see the owner reap all the personal benefits of the trade, while the business as a whole gets nothing.

Employees often do what you do: When employees see the owner or other family members doing trades, they often take up the practice themselves with your business.

You devalue your offerings: When you trade, the value of the item or service (for both parties) diminishes, because no money is being exchanged.

You can't get equal service: Because you're getting the product or service for "free," it's difficult to complain when something isn't quite right.

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