Wood Floor Mystery #6: The Case of the Crawling Finish, Part 2

Stephen Diggins24 Headshot
7 2 20 Crawling Finish2

7 2 20 Crawling Finish2The contractor heir-apparent to the Mystery of the Crawling Finish (see Part 1 here and one of the photos at right) and I joined forces to rid this quiet New England home of its flooring demons that caused the finish to crawl. As I mentioned at the end of Part 1 of this mystery, he wanted to completely re-sand the flooring that had the super-thin, sketchy finish, and I thought a fresh start was a great idea. If it were contamination, that would give us a chance to eradicate it, and thankfully this would no longer be an issue. I joked with the homeowner that maybe her home was built over an ancient burial ground … she only half-laughed and said, “Well, funny you should say that—it actually is.” Turns out that the Sconicut Royal Burial Ground in Fairhaven, Mass., is home to the Simon families of the Pocasset Wampanoag Tribe. The Town of Fairhaven was allowed to build houses around this ancient burial site.

The flooring was sanded, and the contractor wanted to seal and coat on that same day. My advice was not to do that. If there had been contamination, it could still be present, possibly between boards, that could have been activated. After all that had transpired, it would be wise to wait. We all agreed and, sure enough, after sanding a mild oily wicking showed itself randomly, mostly between board seams. It was not terrible, but it was present.

After a light cleaning, I suggested the first coat be an oil-modified sealer that could possibly bond with whatever mild oil residue might remain. The other option was to use an alcohol-based seal coat. The contractor was familiar with Lenmar Rapid Seal, a 550-VOC oil-modified fast-dry sealer, and I agreed that would fit the bill. I reviewed the security camera recordings after the sealer coat was applied and also after the first coat of oil-mod poly and everything looked good. In fact, the floor looked excellent.

And thennnnnn … IT CRAWLED! It had returned. An entirely new system with new tools, supplies, and product, and there it was again! Now it was just mocking us. What can mere floor guys do against a force this evil, this insidious, this icky?!

7 9 20 Surveillance JugWhen the crawl showed up again, I was on the phone with the homeowner and asked if the security recordings showed the coating process. I wanted to see if there was anything we could hang some hope on. And that is when I received a text from the owner that basically stated, “Hey, you said no product in gallons, only quarts … I saw someone on the video bring in a jug and it doesn’t look like the others.” She sent me the clip (see the screen shot at right) and there it was: a 1-gallon white/opaque jug, and it wasn’t milk or Gatorade! I called immediately and asked if they were using thinner. “Yeah, we always tack with thinner.” And guess what!? That is what the first crew did because the current contractor had taught them to—they all used to work together in this tiny, cozy cursed New England town!

The tumblers soon fell into place as the mystery unfolded. The flooring contractor told me that the first guy was his ex-business partner. They had a good relationship so he did not want to badmouth him but, knowing his ex-partner’s work, he felt he could do a proper job. After he had trained this individual, he sold him the company and all the equipment. That answered the question about why the equipment had appeared to be that of a pro but the work had not—the owner was a seasoned veteran who sold his equipment to a novice.

This explained why the first crew had some difficulty, but what about the contamination showing up twice? Both crews had adopted an old-school habit of tacking an oil finish with paint thinner before coating. This is where both crews contributed contamination to the floor coating system. Same chemicals, same supplier, same results. This particular brand of thinner was inhibiting the chemical bond needed for the finish coating to be 100% effective. It had caused the crawling.

Prior to one final attempt at a clean finish coat, I spoke with the contractor and asked him to please NOT use ANY thinner on the floor or in the finish and to make sure the finish was not cold—it should be 62–70ish degrees. I recommended they abrade the floor with yellow Norton Sand Dollars and clean the floor with a treatment like Clean Strong or Prep to remove any residual contaminant and follow up with a butyl-based floor cleaner. Then, apply a final coat of oil-modified 550-VOC poly in quarts using only whatever tools they felt comfortable using— clean, debris-free applicators and brushes. 

It was like Superbowl Sunday as clips from the security system rolled in as they knocked out the final coat like champs. The floor was at least 95% better and the crawling had been vanquished.

This was the first time I had witnessed the floor tell the story while it played out on my laptop through home security recordings. If you pay attention, the floor truly does tell the story. Another floor mystery solved.

As the final text messages filtered through, something caught my eye: the word “wavy.” I was shutting down my phone and saw a late text with that word. Security photos rolled in from spooky floor central, and I read the following: “Thank you for everything, the floors look so much better. Can you look at these photos and tell me what makes the flooring so wavy?” Here is what I saw:

7 9 20 Dishout

And that, my friends, is the next flooring mystery … the drama continues!

See more wood floor mysteries from Stephen Diggins:

Wood Floor Mystery #1: The Spreading Black Spots

Wood Floor Mystery #2: The Poly That Wouldn't Stick

Wood Floor Mystery #3: The Tale of the Half-Cupped Floors, Part 1

Wood Floor Mystery #4: How Did This Floor Get Like This?

Wood Floor Mystery #5: The Uniform Gaps

Page 1 of 7
Next Page
Resource Book
Looking for a specific product or a company? Wood Floor Business has the only comprehensive database of the industry.
Learn More
Resource Book
Podcasts
All Things Wood Floor, created by Wood Floor Business magazine, talks to interesting wood flooring pros to share knowledge, stories and tips on everything to do with wood flooring, from installation, sanding and finishing to business management.
Learn More
Podcasts