Can your crew manage just fine without you?There are two very different managers and subsequently two very different teams (or crews, businesses, organizations or companies ... anything with more than one person working toward anything).

Are you the glue that holds the team together, the cornerstone, the one with all the answers? You can have a very successful team and be extremely productive and profitable. In fact, your team can be a leading producer of beautiful floors (or whatever) and the envy of all others around you. Your staff can look to you with ultimate respect and admiration, and your knowledge can be deep and broad. This model can produce multi-award-winning results, and you may be feared by your competitors. However, even if you are all this, you may also fall into the category of being a terrible manager. Management is not about what happens when you are there; management is what happens when you are not there.

Are you indispensable to your business? Do you (and everyone else) know that you cannot be fired? Does the world turn to poop if you have a day off? Can you have a day off? Can you imagine having a day off? Does everyone have a day off if you have a day off? If you get taken away in an ambulance from the job site, are you texting instructions with your good arm, freaking out about the job? If you answered yes to any of these, you have not been acting like a good manager.

The best managers in this world make themselves redundant … well, to a degree. If you can walk out for a day, a week, or a month and the team does not miss a beat, you have done your job well. Some managers’ egos won’t let this happen. But for a business owner, a boss who can develop a team (or many teams) that can be autonomous and productive with few hang-ups is priceless. This person is simply on another level beyond the manager who is needed every second of every day, often juggling several problems simultaneously and constantly putting out fires rather than never having any.

Coming in Part 2: How to become the good manager (you should read that!).


See more from Greg Ceglarski:

Wood Flooring Salesmanship: How I Make My Customers Money

Sales Tip: Becoming ‘My Friend the Wood Floor Guy’

I’m the Prime Minister of Timber Floors (and So Are You)

One Way We Avoid Trouble: The 10-Board Measurement

An Easy Way to Get More Business While Doing a Job

Another Easy Way to Get More Business

Greg Ceglarski and his partner, Cairo Chapman, have a small timber flooring business in Brisbane, Queensland, Australia, called Scribed Flooring. Greg’s evolution (some may say de-evolution) into installing timber floors has been unorthodox to say the least; he began his flooring life selling carpet before climbing the corporate ladder to become the state sales manager of Australia's largest flooring company, training and managing 40 sales staff before owning and running his own franchise, then finally falling into installation when a contractor cancelled on a job in the 11th hour.

Being mainly self-taught, he has always been open-minded about the possibilities when it comes to timber floors and not realising that some things could not be done (or should be done). He has had some fantastic successes and also some expensive failures.

Greg has also won some ATFA trophies, including the 2016 Pre Finished runner up and Installed Floor win and Overall Floor of the Year; he backed that up in 2017 with runner up Pre Finished stairs and a win with Pre Finished.

As Greg’s focus is on installation, he likes to live in “prefinished land,” as he thinks it’s far more challenging installing a coated floor, trying to achieve the things you usually only see in a sanded and coated floor. Challenging staircases always seem to find Greg, and over the last 10 years he has developed a secret method of “folding” timber into an indestructible stair nosing, which he is happy to make for anybody.