Entries are open for the second annual WFB Outstanding Retailer Awards.

These awards were created last year to shine a much-needed light on hardwood flooring retailers who do stellar work day-in and day-out. And as the world faces unprecedented challenges and uncertainty during the COVID-19 pandemic, the industry needs thoughtful, innovative retailers paving the way now more than ever.

The recipients of the 2020 Outstanding Retailer Awards will be featured in our August/September issue of the magazine. Companies can enter by filling out a form and sending photos and other supporting information that tells us about their work. The recipients will be chosen based on their answers to the following criteria (for a guide to filling out the entry form, click here):

Company Story: Tell us about the history of your company. Describe how your business has evolved and explain your company's core philosophy.

Customer Service: Provide examples and/or anecdotes that best exemplify your company’s customer service.

Store Design: Send us high-resolution photos of your store design. Include information on merchandising techniques, unique locations, etc.

Digital Footprint: Tell us how your company stays up-to-date digitally in terms of marketing, customer service, management, etc.

Marketing: How do you promote your business? What’s your best success story?

Employee Management: How do you manage your employees in terms of training, maintaining morale, etc.?

Other Activities: Tell us about anything else that you think sets you apart from the typical retailer. Include high-resolution photos, company brochures/marketing materials and/or other documentation.

Does your retail store go above and beyond in these categories? Enter our contest here and tell us how. The deadline to submit is June 1.

Retailers do not need to sell hardwood flooring exclusively to qualify for the awards, but wood flooring should make up a significant part of the retailer's business.

For further questions, email us at editors@woodfloorbusiness.com.

See the 2019 Outstanding Retailer Award winners here.