Scott TarpinianScott Tarpinian is project manager at Boulder, Colo.-based Berlin Flooring.ManagementBid the Customer: Tailoring Estimates for Each CustomerEvery wood flooring contractor can tell you that when you walk up to someone's house for the first time, you never know just what to expect. Every job and every customer is different, but some contractors try to do all their estimates the same way-get in, measure, and get out. If you're charging $4 for refinish (for example), you are probably losing jobs that you would have got at $3.50, but you're missing out on extra profit, because someone was willing to pay $4.50. What I've found over the years is this: Don't just bid the job, bid the customer.May 23, 2012Page 1 of 1Top StoriesSurveys2026 Wood Floor Business Contractor SurveyHere are the results from our exclusive survey of wood flooring contractors.ManagementHow Online Quoting Saved My Sanity and My BusinessTechniquesHow We Did This Floor: A Mixed Media Floor Fit for a Texas CastleLegal AdviceWood Floor Pros: Legal Risks of Working for Friends and FamilyDesignEnter the 2027 Wood Floor Business Design Awards
