Kerry L. Johnson Ph.D.Kerry L. Johnson Ph.D. was a speaker at the 2001 NWFA Convention in Palm Springs, Calif., and has written six books about gaining customers' trust and building sales.ManagementLearn How to Cope with Difficult PeopleJuly 31, 2006Page 1 of 1Top StoriesSurveys2026 Wood Floor Business Contractor SurveyHere are the results from our exclusive survey of wood flooring contractors.ManagementHow Online Quoting Saved My Sanity and My BusinessTechniquesHow We Did This Floor: A Mixed Media Floor Fit for a Texas CastleDesignEnter the 2027 Wood Floor Business Design AwardsRecoatingHow We Do These Floors: Recoating The Worst of the Worst
