Kerry L. Johnson Ph.D.Kerry L. Johnson Ph.D. was a speaker at the 2001 NWFA Convention in Palm Springs, Calif., and has written six books about gaining customers' trust and building sales.ManagementLearn How to Cope with Difficult PeopleJuly 31, 2006Page 1 of 1Top StoriesRetailThriving Through Innovation: See the Winners of the 2025 WFB Outstanding Retailer AwardsFrom reimagined showrooms and mobile studios to thoughtful mentorship, employee empowerment and social media marketing, these WFB Outstanding Retailers are proving that personalized service is key to long-term success.TechniquesUseful Advice When Dealing With Pine FlooringContractingHow I Do These Jobs: Refinishing DecksNewsRecognizing Wood Floor Contractors: Enter the 2025 Ultimate Wood Floor Guy/Gal ContestSponsor ContentSawdust in Our Veins
