David MartoranoDavid Martorano is marketing & products manager at Bensalem, Pa.-based Keystone Floor Products.ManagementAre Your Wood Flooring Customers Thrilled or Disillusioned?Like a kid at Christmas they walk in your store, wide-eyed and excited to select a new hardwood floor. Perhaps they want oak, or maybe it's maple, or it could be an exotic to match their kitchen table. The selection was quick, the floor is installed … but now something is wrong!Lots of people think the "pursuit of happiness" is a linear process, so they live in a state of expectancy, or hope of happiness arriving … some day. They need to realize that happiness is a state of being; it is a conscious choice. Here are three strategies you can employ:October 4, 2011Page 1 of 1Top StoriesContractingBlending Personality With Practicality: See the Winners of the 2025 WFB Truck and Van ContestGet ready to rev your engines and roll into the world of wood flooring pros’ work vehicles. The WFB Truck & Van Contest celebrates pros' trucks and vans with categories for Best Exterior Graphics, Most Organized Interior, Most Unusual Work Vehicle and Biggest Disaster.DesignAnimator’s Studio is Transformed With a Herringbone Pencil FloorSubfloor PrepSelf-Leveler 101: How We Do It Before Installing Wood FlooringParquetTransformative Flooring Design Illuminates HomeSponsor ContentA Complicated Challenge: Refinishing the Tavern on the Green
