What Do You Say When The Customer Says Your Price is Too Expensive?

Ool 220 Wfb Fm20 Talking Shop Anthony Caffo Med

We asked wood floor pros what they say when the customer says the price is too high. Here are our favorite responses shared by our readers on the WFB Facebook and Instagram pages.

Matt Poole

It sounds like price is your biggest deciding factor. Let's see how we can reduce the scope of work to meet your budget.

 


Eric Nylin

We may be able to meet your budget by changing a couple of labor, materials and finish options.

 


Ool 220 Wfb Fm20 Talking Shop Anthony Caffo Med

Anthony Caffo

I keep one of these in my wallet for "This is my horse."

 


Matt McGrew

If you think hiring a professional is expensive, wait until you hire an amateur.

 


Gillespie Hardwood Floors

Our price reflects the quality of work and materials used. I would imagine (lowest bid) price probably reflects the same.

 


Oon 220 Wfb Fm20 Talking Shop Rob Underwood Med

William Burnam

 


Walnutgrovehardwood

I start off the estimate with, "I'm not going to be your cheapest estimate," thus avoiding the issue when I deliver the quote.

 


Northstarcontractingllc

I ask if price is the most important thing, and if not, what is?

 


Chris Bauer

A hardwood floor can only be sanded so many times before it has to be torn out, so you want it done right the first time. With hardwood floors, the cheapest price can end up costing the most money.

 


Nicholas C. Maxson

We're the most expensive floor guys in town, and we're not for everyone. No hard feelings; there are other guys who can meet you at your budget.

 


Oom 220 Wfb Fm20 Talking Shop Fino Oficio Med

Fino Oficio

 


Michael Schuetz

Price is often forgotten. Quality isn't.

 


Marco De La Peza

Yeah … not only am I the most expensive, but you also have to wait at least three months, and I need a deposit now.

 


Eco Options Hardwood

We may charge 25% more, but we put in 75% more time and effort. Whether that's worth it to you is not for me to say.

 


Josh Brake

I carry the card of our local lowballer. If the homeowner's first questions are price, I hand over the card and tell them that they're the cheapest in town. But if a quality, lasting product is what they're after, I can help.

 


Ooo 220 Wfb Fm20 Talking Shop William Burnam Med

Rob C. Underwood

 


Sandro Melo

The cheapest becomes the most expensive in the long run.

 


Lucy Charlotte Hoke

You get what you pay for.

 


Jim Sisk

Hire the hack, and you will call me back.

 


Chuck Bailey

You should see what I charge to fix a failed floor.

 

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