Anonymous Wood Floor ProThe author of this article chose to remain anonymous.ManagementIt’s a Pandemic, and the Karens Are Out in ForceDuring a global pandemic and a tense election year, this wood flooring pros finds that customers are particularly difficult. Here's the worst one he's ever had, and how the situation turned out well.September 21, 2020Page 1 of 1Top StoriesRecoatingHow We Do These Floors: Recoating The Worst of the WorstWe dialed in a recoating process that worked, even on the most demanding jobs—here’s my advice for a recoating process that works.Stain/Custom ColorPrevent This Common Complaint: The Stain Won’t DryRetailGoing the Distance: See the Winners of the 2026 WFB Outstanding Retailer AwardsNewsEnter WFB's 2026 Ultimate Wood Floor Guy/Gal Contest by Oct. 1Sponsor ContentThink Like A Brand: Why Your Flooring Business Needs A Real Identity