Anonymous Wood Floor ProThe author of this article chose to remain anonymous.ManagementIt’s a Pandemic, and the Karens Are Out in ForceDuring a global pandemic and a tense election year, this wood flooring pros finds that customers are particularly difficult. Here's the worst one he's ever had, and how the situation turned out well.September 21, 2020Page 1 of 1Top StoriesRetailThriving Through Innovation: See the Winners of the 2025 WFB Outstanding Retailer AwardsFrom reimagined showrooms and mobile studios to thoughtful mentorship, employee empowerment and social media marketing, these WFB Outstanding Retailers are proving that personalized service is key to long-term success.TechniquesUseful Advice When Dealing With Pine FlooringContractingHow I Do These Jobs: Refinishing DecksNewsRecognizing Wood Floor Contractors: Enter the 2025 Ultimate Wood Floor Guy/Gal ContestSponsor ContentMeet the MFMA: Setting the Gold Standard in Sports Flooring
