Ignorance, like Mr. Know-It-All

Howard Brickman Headshot

Do you remember "Mr. Know It All" from "Rocky and Bullwinkle"? Bullwinkle would make some ridiculous remark that was completely wrong, but he said it with ultimate self-confidence and an assertive manner.

Do you know any "Mr. Know It Alls"? You know the type. They use their self-confidence and an assertive manner to bluff their way through every situation. The customers don't know enough about the wood floor business to know if they are being given the straight scoop... or not. As long as everything goes as planned, the misinformation doesn't seem to do any harm.

Log in to view the full article
Page 1 of 67
Next Page
Resource Book
Looking for a specific product or a company? Wood Floor Business has the only comprehensive database of the industry.
Learn More
Resource Book
Podcasts
All Things Wood Floor, created by Wood Floor Business magazine, talks to interesting wood flooring pros to share knowledge, stories and tips on everything to do with wood flooring, from installation, sanding and finishing to business management.
Learn More
Podcasts