Sponsored: How to Deal With Karens (the Complainers)

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0 S0 A0188

Ah, the proverbial Karens. We’ve all encountered them at some point in our lives. The difficult-to-please, complaining-incessantly, impossible-to-satisfy customers and that voice. In the world of wood flooring, Karens can be especially challenging to deal with. Seriously: “My customer service experience was not as expected” (i.e., ≠ “FREE!”). However, there are a few tips to help resolve any situation and provide top-notch customer service, no matter how difficult “Karen” may seem.

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