
Let me start by going back to a puzzle that was posted on the Wood Floor Business Facebook page with the above photos.
But wait, what does it have to do with that disappearing floor?! Inquiring minds need to know! Read on…
So, to catch everyone up, Mystery 9 involved a woman who claimed her floor “disappeared,” meaning the stain disappeared:
Obviously, the color faded and that’s why it took nearly three years to file a claim, right? Well, remember the dude we started with last time who was dead with his pack on in the desert? Remember that “Things are not always as they seem”?
I had to be certain my hypothesis was accurate, so I Googled “What causes dyes and stains to fade?” I found James Bernard’s article explaining how sunlight, PH levels, and chemicals can cause fading in everything from cars to clothing. Of course I’ve seen discolored hardwood flooring, mostly on site-finished material and exotic species, but what would cause a prefinished floor to lose all its color?
Recall that I wrote, “Hint … it’s oak!” For the folks online who identified both red and white oak in that floor, good work. It’s common to produce a Gunstock color specifying the wood type as “oak,” but I have never come across a prefinished natural-colored floor that was a mix of red and white oak. This was dark-stain-graded flooring, commonly offered in a few dark tones that effectively mask the color variations between red and white oak.
What about the fading? Did they change the stain formula? Maybe working on an eco-friendly, “green” stain? This product has been made for decades, so surely something changed? I emailed the manufacturer’s tech department, and while awaiting a response, I called Jim Bernard, VP of Colorants at First Source Worldwide. He and his team pored over my photos, asked me a lot of technical questions and began to apply their expert knowledge while I began testing sample pieces for photo degradation.
Theory busted! This floor’s color fading through chemical use or various light exposure was debunked between the team at the FSW Lab, the manufacturer, and myself. Sadly, there was no disappearing floor to report. (No Old Man Withers in handcuffs groaning, “I would have gotten away with it too! If it wasn’t for those meddling kids and their dog!” Unfortunately, RUTT RHO!)
This leaves us asking: If the floor was installed that way, why would it take nearly three years to report a claim?! The rep that did the initial legwork received a call from the original retail flooring dealer, and he asked this question. They were very excited to share what they had learned. The claim happened after the daughter of the woman with the disappearing floor visited. The daughter had not been home in a long time and asked her mother what was wrong with her floors. Her mother thought they were fine. Turns out … the mother was color blind. Until the daughter mentioned it, she had no idea there were color variations in her floor. Today, the claim is still being negotiated.
Go back and look over the hints and clues … they should all make sense now. Things are not always as they seem, not even in hardwood flooring. Way to go, online floor pros! More flooring mysteries and puzzles are in the vault. Stay tuned!
See more wood floor mysteries from Stephen Diggins:
Wood Floor Mystery #1: The Spreading Black Spots
Wood Floor Mystery #2: The Poly That Wouldn't Stick
Wood Floor Mystery #3: The Tale of the Half-Cupped Floors, Part 1
Wood Floor Mystery #4: How Did This Floor Get Like This?
Wood Floor Mystery #5: The Uniform Gaps
Wood Floor Mystery #6: The Case of the Crawling Finish
Wood Floor Mystery #7: The Case of the ‘Burned’ Floor
Wood Floor Mystery #8: Is This Floor Fungus Among Us?